Orders & Payment Policy
At Pinecone Miner, we prioritize secure, efficient, and globally accessible transactions. To ensure fast order processing and a seamless checkout experience, all purchases on our website are paid exclusively in cryptocurrency.
1. Accepted Cryptocurrencies
We currently accept the following digital currencies:
- BTC (Bitcoin)
- USDT (Tether) – TRC20 / ERC20 (as applicable)
- Additional cryptocurrencies may be supported upon request.
If you wish to pay with another currency, please contact our support team before placing your order.
2. Payment Requirements
- Full payment is required before an order can be processed or shipped.
- At checkout, you will receive a dedicated wallet address, payment amount, and detailed instructions.
- Your order is confirmed once the transaction receives sufficient blockchain confirmations.
Orders cannot be processed without a verifiable on-chain transaction.
3. Exchange Rate & Pricing
- The final payment amount is calculated using the real-time market exchange rate at the moment the order is placed.
- Due to cryptocurrency volatility, ensure that:
- You send the exact amount shown at checkout.
- Any applicable network fees are covered to prevent underpayment.
- Underpayments may delay processing and require an additional transaction.
4. Payment Time Window
- All payments must be completed within the timeframe specified at checkout.
- Orders not paid within this period may be automatically canceled, and the wallet address may become invalid for future use.
5. Important Notices
- Pinecone Miner is not responsible for payments sent to an incorrect wallet address. Always verify the address before sending.
- Network congestion, slow confirmations, or high transaction fees may extend processing times.
- Once broadcast to the blockchain, payments cannot be reversed.
- Orders cannot be altered or canceled after payment verification.
6. Fraud Prevention & Verification
To maintain a secure marketplace, Pinecone Miner may:
- Request additional verification for large or high-risk orders.
- Delay processing if suspicious activity is detected.
- Cancel orders that appear fraudulent, incomplete, or unauthorized.
7. Need Assistance?
For questions regarding payments, transaction confirmations, or supported cryptocurrencies, contact us:
Our team is here to ensure your payment experience is smooth, secure, and transparent.
