Terms of Service

Welcome to Pinecone Miner. By accessing our website, purchasing our products, or using any service provided by Pinecone Miner (“we,” “us,” or “our”), you agree to comply with these Terms of Service (“Terms”). These Terms apply to all visitors, users, and customers. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the Pinecone Miner website, creating an account, or completing a purchase, you agree to be legally bound by:

  • These Terms of Service
  • Our Privacy Policy
  • Our Shipping & Returns Policy
  • Our Orders & Payment Policy
  • Any other guidelines, disclaimers, or rules posted on our website

If you do not agree with any part of these Terms, you must discontinue use of the website and refrain from making purchases.

2. Use of the Site

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Exploit or harm minors, or request personal data from minors
  • Transmit spam, malicious software, or unsolicited promotional content
  • Impersonate Pinecone Miner staff, another user, or any entity
  • Interfere with or disrupt the operation of the website or services

3. Products and Services

Pinecone Miner provides ASIC mining hardware, mining accessories, and related services. While we strive for accuracy, all product information, availability, and pricing are subject to change without notice. We reserve the right to modify or discontinue products at any time.

All products are intended solely for lawful cryptocurrency mining.

4. Account Creation and Responsibilities

Some features or purchases may require you to create an account. By doing so, you agree to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account

We may suspend or terminate accounts that violate these Terms or pose security risks.

5. Orders, Pricing & Payment

  • Orders are subject to acceptance and confirmation by Pinecone Miner.
  • Prices are displayed in USD and may change due to market conditions or cryptocurrency exchange rates.
  • All payments are accepted in cryptocurrency only, as detailed in our Orders & Payment Policy. Orders are processed only after full payment verification on the blockchain.
  • Pinecone Miner is not responsible for delayed or failed payments due to incorrect wallet addresses, network congestion, or user error.
  • We reserve the right to cancel or refuse any order for security concerns, suspected fraud, or product unavailability.

6. Shipping & Delivery

  • Orders are shipped from our secure warehouses in Mainland China, Hong Kong, and Taiwan.
  • Delivery times vary depending on the destination, courier, and customs procedures.
  • Shipping fees, conditions, and timelines are outlined in our Shipping Policy.
  • Customers are responsible for import duties, taxes, and customs fees unless DDP (Delivery Duty Paid) service is arranged.

7. Returns & Refunds

Returns and refunds are governed by our Shipping & Returns Policy. Key points include:

  • Requests must be submitted within 14 days of delivery
  • Products must be unused, undamaged, and in original packaging
  • Certain items (e.g., used miners, clearance items, or modified equipment) are non-returnable
  • Refunds are issued only after inspection; cryptocurrency refunds reflect the original paid amount, not market value at the time of refund

8. Limitation of Liability

To the fullest extent permitted by law:

  • Pinecone Miner is not liable for incidental, indirect, punitive, or consequential damages, including lost profits, data, or business interruptions.
  • Our total liability for any claim is limited to the purchase price of the specific product or service.
  • We are not responsible for losses due to improper installation, misuse, environmental conditions, or unauthorized modifications.
  • Mining profitability is affected by variable conditions; no guarantee of profit is provided.

9. Regulatory Compliance

You are responsible for ensuring that the purchase, possession, or use of our products:

  • Is legal in your jurisdiction
  • Complies with local regulations, power standards, and operational requirements

Pinecone Miner is not liable for legal issues arising from misuse or unlawful use of products.

10. Intellectual Property

All content on the Pinecone Miner website—including text, graphics, logos, videos, and design elements—is protected by copyright, trademark, and intellectual property laws. You may not:

  • Copy, reproduce, distribute, or modify content
  • Use content for commercial purposes without written consent

11. Privacy

We handle personal information according to our Privacy Policy, which explains what data we collect, how it is used, and your rights regarding it. By using our website, you consent to our data practices.

12. Amendments & Updates

Pinecone Miner may modify, update, or replace any part of these Terms at its discretion. Changes take effect immediately when posted on this page. We recommend reviewing this page regularly.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which Pinecone Miner operates. Disputes will be resolved in accordance with applicable local laws.

14. Contact

For questions regarding these Terms, orders, or services, contact us at:
📧 [email protected]